11.13. Auto-renewal of services

Important points:

  • The available auto-renewal options depend on account type:
    • Individuals and foreign legal entities — auto-renewal from personal balance or bank card.
    • FLP — auto-renewal from bank card only.
    • Ukrainian legal entities — auto-renewal is not available.
  • At transfer of rights the auto-renewal service is automatically disabled for it.
  • To automatically renew additional services and services with daily payment (storage, MySQL, MongoDB, Redis), use auto balance replenishment.

Auto-renewal allows you to renew services from personal balance or bank card in automatic mode. The funds required to renew the services for a specified period will be automatically debited in the selected method 10 days before the expiration of these services.

The advantage of auto-renewal — there is no need to renew each service manually, it is enough only in a timely manner replenish personal balance or linked card. This reduces the risk of interruptions in the operation of services for which payment was not made on time for any reason.

  1. Open the section "Services auto-renewal".
  2. Click on the switch in the line with the desired service:
  3. Select the withdrawal source, auto-renewal period and click "Enable":
    For the source "Bank card" additionally select linked card:
  4. In the table with services, the switch will turn green and information about the method of debiting funds will appear.
  5. Make sure that the selected source of debiting funds has the required amount. If necessary top up your personal balance or a bank card, depending on the selected source.

After turning on auto-renewal, 10 days before the end of the service, the system will try to automatically renew it. If you fail to withdraw money from the selected source, auto-renewal is blocked. To resume its work, it is necessary in the section "Services auto-renewal" topush "Unblock services auto-renewal":

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