1.7. Transfer of rights to services

Transfer of rights — full transfer of services to a new owner. After successful confirmation of the operation, the selected services are transferred between accounts — they disappear from the account of the previous owner and appear in the account of the new one.

flowchart LR subgraph current [Current owner] service1[Hosting, Domain, VPS, Dedicated,
storage, MySQL, MongoDB, Redis or Elastic] style service1 stroke-dasharray: 5 5 end subgraph new [New owner] service2[Hosting, Domain, VPS, Dedicated,
storage, MySQL, MongoDB, Redis or Elastic] end service1 -->|Transfer of rights | service2

Important points:

  • You can transfer rights only to an account with the established account type.
  • Current owner necessarily must confirm the operation in an appropriate way.
  • When transferring rights only the owner of the service changes. Expiration date, settings and other data are not affected.
  • Discounts on loyalty program not transmitted along with the service, as they are linked to the account. They can transfer separately.
  • When transferring rights for the service, the auto-renewal and delegation... After transmission, you can re-configure them if necessary.
  • Transfer of rights unavailable, when a procedure is initiated but not completed verification.
  • For hosting accounts
    • When transferring hosting rights all are transmitted sites, Database and mailboxes, placed in it, along with all content and settings
    • Hosting account is transferred with all additional services, if ordered.
    • When transferring a hosting account domains are not transferred... They need to be transferred separately.
    • You can transfer rights to hosting accounts with any status: active, deactivated, marked to remove and deleted.
  • For domains
    • The standard transfer procedure is suitable for all domains, except .UA — they are transmitted in a special way.
    • Impossible transfer domain from unblocked transfer... In this case, it is necessary for him again set transfer block.
    • For transmission international domain in the account recipient the mandatory requirements of the register must be met:
    • When transferring rights to a domain only domain is transferred... At the same time, the site is not transferred and remains with the previous owner. Site transfer is performed separately. Transfer options are described here.
    • If the domain has expired and is in the status Hold or Redemprion Period, then the rights to it can also be transferred.
  • For VPS and Dedicated The server is transmitted along with dedicated IPs (VPS, Dedicated) if ordered.
  • For MySQL When configured for an instance replication, with the main instance, all its replicas are transmitted.

Attention!

After the transfer of rights, the previous owner of the service loses access to it. The operation cannot be undone, so carefully consider your actions before performing it. If you want to grant temporary access, use delegation.

flowchart TB app([Create an order]) confirm[Confirmation of transfer] code[Entering the code from the letter] doc[Formation of a statement] sign[Signing an application with an EDS
in service Vchasno or Paperless] finish([Service from the new owner]) app -->confirm confirm -->|Individuals and FOP| code code --> finish confirm -->|Legal entities| doc doc --> sign sign --> finish

  1. Open the transfer of rights form in any of the following ways:
    1. Open the user menu and press "Transfer of rights ":
    2. In the order creation block, click "Add service":
    1. Open the section "Hosting".
    2. In the block "Hosting account" click "Irrevocable service transfer":
    1. Open the section "Domains ".
    2. In the domain menu, click "Transfer rights":
    1. Open the section "VPS".
    2. Select the desired server (if there is more than one).
    3. In the tab "Access delegation " click "VPS irrevocable transfer".
    1. Open the section "Dedicated".
    2. Select the desired server (if there is more than one).
    3. In the tab "Access" click "Irrevocable service transfer".
  2. Fill out the form and click "Add to application":
    • Transferred services:
      • "Type" — type of service. Note Only one type of service can be added to the application at a time.
      • "Service" — a list of services to be transferred. Note The list does not display services that are in pending requests.
      • "Move notes" — enable if you want to transfer notes to services.
    • Recipient details:
      • "Email" — account mail, in which you need to transfer the selected services.
      • "ID" — ID account, in which you need to transfer the selected services.
  3. If you need to transfer several services with one application different types, add them to the transfer list in the same way.
  4. Check the generated list and click "Confirm transfer":If there are services in the list that do not need to be transferred, remove them from there with the button ❌.
  5. Confirm the application in accordance with type your account:
    1. Click "Enter confirmation code" in list of applications :
    2. Enter the code from the letter sent to account mail thecurrent the owner of the service.
    1. Click "Generate a document for signature" in list of applications:
    2. Choose an electronic document management service Paperless or Vchasno, fill out the form and form a document.
    3. Go to the selected electronic document management service and sign the generated document in it using EDS thecurrent the owner of the service.

After successful confirmation of the operation, the selected services will be automatically transferred to the specified accounts — they will disappear from the control panel of the old owner and appear in the new ones.

The list of created and completed orders is displayed at the bottom of the section:

The transmission history is available in the section "Transfer of rights "... From 01/29/2020 in our system, detailed information is recorded and available for subsequent viewing about which service and to whom it was transferred (ID recipient and his account mail at the time of transfer). You can view this information by clicking on the application number.

The procedure for transferring rights to .UA domains differs from other services and is carried out by instructions.

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