2.21.3. IP blocking and unblocking check

Warning!

Removing the lock does not affect the access restrictions set for sites , FTP and MySQL.

If you have problems accessing the websites of your hosting account, you can check if the IP address is blocked in the section "DDoS protection" and remove the block.

To unblock an IP, you need to determine which IP is currently being used. You can view your IP address on the page of other resources, for example 2ip.ua... By default, the DDoS protection page will show the IP address from which you entered the control panel.

Proceed as follows to check if the lock is in place and unlock it:

  1. Open the section "DDoS protection":
  2. In the block "Check IP address blocking" enter the IP address from which you are experiencing access problems and click "Check"... If the IP address is blocked by the system, a corresponding notification will be displayed with an unlock button:
  3. Wait 10-15 minutes for the changes to take effect.
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