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1. LIST OF MATERIALS UNACCEPTABLE IN THE PROVISION OF SERVICES
1.1. All Services provided by the Contractor must be used solely for lawful purposes and must not contravene the current legislation of EU or international legislation.
1.2. The Subscriber is prohibited from posting electronic (digital) information in violation of copyright and/or related rights or other intellectual property rights of third parties. This includes, but is not limited to, the illegal distribution of music, books, photographs, magazines, or any other copyrighted work. Any attempt to sell counterfeit goods will result in the immediate suspension of your account. Any account found to be infringing copyright will be partially or completely suspended. Any account found to be repeatedly infringing copyright will be suspended and/or removed from our hosting service.
1.3. The use of shared hosting accounts to store backups or as data storage is prohibited.
1.4. The following types of websites are unacceptable:
1.4.1. Pyramid scheme websites, prize-drawing websites, and “mutual aid” websites.
1.4.2. Websites aimed at hackers.
1.4.3. Websites that sell, offer for sale, or otherwise distribute tobacco products, smoking mixtures, electronic cigarettes (vapes), liquids for electronic cigarettes, devices for consuming tobacco products without combustion, or components and consumables for such products and devices. Hosting websites that advertise or otherwise promote the sale or distribution of the specified goods is also prohibited.
1.4.4. Phishing websites (clones of existing websites).
1.4.5. Services offering automatic cash payouts.
1.4.6. The sale of any goods, works, or services requiring a license without the appropriate license. The Contractor has the right at any time to request a copy of the Subscriber’s license confirming the lawfulness of its engagement in activities that are subject to licensing under the law. The Subscriber’s failure to provide a copy of such license within the period specified in the request, or any discrepancy between the person to whom the License was issued and the information provided by the Subscriber during registration, shall constitute grounds for refusing to provide Services to the Subscriber.
1.4.7. Currency and cryptocurrency exchange websites.
1.4.8. Websites, web pages, or domain names that are the subject of outstanding (unresolved) claims or disputes, including legal proceedings.
1.4.9. Casino and online casino websites, as well as any other websites used to organize, conduct, or facilitate gambling. Hosting websites that advertise or otherwise promote casinos, online casinos, gambling, or gambling business activities is also prohibited, including through the placement of banners, affiliate links, reviews, ratings, promotional codes, bonus offers, or redirects to the relevant resources.
1.4.10. Websites related to trading; trading on financial, stock, foreign exchange, or cryptocurrency markets; investment platforms; brokerage services; cryptocurrencies; and other virtual assets. Hosting websites that advertise or otherwise promote the specified activities and services is also prohibited, including through the publication of trading signals, investment recommendations, educational materials, reviews, ratings, referral or affiliate links, promotional codes, or redirects to the relevant resources.
1.5. The Contractor reserves the right at any time to refuse to provide the Services, in whole or in part. In particular, the Contractor has the right to block domain names without the Subscriber’s consent if the Subscriber’s website contains materials that, in the Contractor’s opinion, are obscene; threatening; defamatory of a person’s honor, dignity, or business reputation; libelous; or promote hostility, violence, aggression, racism, or separatism, and/or materials that violate the requirements governing the provision of the Services.
1.6. Subscribers bear full responsibility for all actions performed through their Services Control Panels, including where the login and password for the Services Control Panel have become known to third parties or unauthorized access to the website has occurred through a vulnerability in its software code. The Subscriber must keep its website updated to the latest software versions, use strong passwords that are difficult for an attacker to guess, and use all available security systems capable of preventing the misuse of the login and password, namely: restricting FTP access to specified IP addresses and using two-factor protection with one-time passwords. If unauthorized access to an account is detected, the Contractor has the right to restrict access to it until the Subscriber takes appropriate measures.
2. DISTRIBUTION OF SPAM
2.1. Any Subscriber that sends unsolicited bulk email (SPAM) will be suspended immediately, with or without notice. Websites advertised using SPAM must not be hosted on our servers. Any account whose activities cause an IP address within our company’s IP address space to be blacklisted will be suspended immediately.
3. VIRUSES
3.1. If the Contractor detects viruses in the Subscriber’s account, the Contractor shall send the Subscriber a notice concerning the viruses, shell scripts, or other malicious software detected, requesting that the Subscriber respond to the message and remove the viruses from its account as soon as possible. The Subscriber’s failure to respond or inadequate response to such messages may constitute grounds for the Contractor to block the sources of such viruses.
3.2. The Subscriber bears full responsibility for all actions occurring on its accounts, including infections with viruses, shell scripts, and other malicious and dangerous software, including where the account login and password have become known to third parties.
4. USE OF RESOURCES
The Subscriber must not:
4.1. Use more than 25% of system resources for longer than 90 seconds.
4.2. Use more than 100 CPU minutes per day on shared hosting.
4.3. Run any type of search indexer on shared hosting servers. Search engines that index only the Subscriber’s websites are exempt from this restriction.
4.4. Execute SQL queries that run for more than 15 seconds.
4.5. Create MySQL databases containing more than 1,000 tables. The total size of all user databases must not exceed 30% of the disk space provided under the hosting plan.
4.6. The volume of updates made by the Subscriber’s databases must not exceed 500 MB per day. This volume shall be calculated based on the amount of data written to the MySQL binary log.
4.7. Use a database to store files and images. Instead of storing the contents of a file, store the path to the file on disk. The size of a single database row must not exceed 1 MB.
4.8 Store mail whose total volume exceeds the disk space allocated for hosting the website.
4.9. Create data backups in archive form if their size exceeds 3 GB. If backup archives totaling more than 10 GB are created in a month, the Contractor reserves the right to refuse further archiving of files; however, the Subscriber shall retain access to the backup files for downloading via FTP.
5. RESTRICTIONS ON THE USE OF SERVICES
5.1. Resources for which no limits are established or which are described as “unlimited” in the service plan are intended to ensure that the Subscriber need not worry about the Service being suddenly stopped because a limit has been exceeded—for example, a database or mailbox being stopped because the Subscriber has exhausted the space included in the service plan.
However, server and Internet channel resources cannot technically be infinite. The Contractor therefore requires Subscribers to use the Contractor’s resources with due consideration for the fact that the Contractor’s other customers also require them and must be able to use such resources on an equal basis with the Subscriber.
To prevent excessive resource consumption by Subscribers, the Contractor reserves the right to limit the Subscriber’s consumption of all or some resources.
5.2. The threshold at which resources will be limited is calculated on the basis of consumption statistics. These statistics vary each month, but one rule remains largely constant: 99.95% of Subscribers consume an acceptable amount of resources. The remaining 0.05% of Subscribers will receive an email from the Contractor requesting that they reduce resource consumption within 48 hours.
If the Subscriber fails to reduce resource consumption within the specified period, or if the resource consumption limit is systematically exceeded, the Contractor reserves the right to suspend the Services or terminate the Agreement unilaterally.