Wiki
The documentation is designed so that you can quickly and easily find answers to your questions without having to contact technical support. It was created on the basis of daily analysis of questions from our customers and is regularly updated.
Beginning of work
1. Account
1.1. | Personal data |
1.2. | Security |
1.3. | Account types |
1.4. | Account creation (registration) |
1.5. | Account login (authentication) |
1.6. | Access delegation |
1.7. | Transfer of rights to services |
1.8. | Referral program |
1.9. | Gaining access to hosting registered for the site developer |
1.10. | Changing the full name in the account |
1.11. | Working with the API |
1.12. | Can’t find service |
1.13. | Changing the interface language |
1.14. | List of account services |
1.15. | Service cancellation |
1.16. | Delete account |
1.17. | Configuring notifications |
1.18. | Simultaneous login to multiple accounts |
1.19. | SSH Keys |
2. Hosting
2.1. | General information about hosting |
2.2. | Hosting account |
2.3. | Additional services |
2.4. | Sites |
2.5. | Files |
2.6. | Database |
2.7. | Web servers |
2.8. | PHP |
2.9. | Python |
2.10. | Node.js |
2.11. | Console |
2.12. | cron |
2.13. | Supervisor |
2.14. | CMS |
2.15. | Safety |
2.16. | Backup |
2.17. | Load |
2.18. | Net |
2.19. | |
2.20. | Other |
3. Domains
3.1. | Domain management |
3.2. | Domain registration |
3.3. | Domain contacts |
3.4. | Domain transfer |
3.5. | Domain transfer |
3.6. | Third party services |
3.7. | Domain problems |
3.8. | Beginning of work |
3.9. | Domain life cycle |
3.10. | redemptionPeriod and domain deletion periods |
3.11. | Domain paid for, but not working |
3.12. | DNS error |
3.13. | Flushing the DNS cache |
3.14. | Installing public DNS Cloudflare / Google |
3.15. | Domain certificate |
3.16. | Contacting the domain owner |
3.17. | Copyright infringement |
3.18. | WHOIS |
3.19. | Domain tracking |
3.20. | Domain sale |
3.21. | Released domains |
4. VPS
4.1. | VPS access |
4.2. | Control panels |
4.3. | Administration |
4.4. | General information about VPS |
4.5. | VPS order |
4.6. | VPS test period |
4.7. | VPS life cycle |
4.8. | VPS tariff change |
4.9. | Delegate access to VPS |
4.10. | Transfer of rights to VPS |
4.11. | Installing OS and software on VPS |
4.12. | Downloading and connecting images to VPS |
4.13. | Reboot VPS |
4.14. | VPS backups |
4.15. | VPS IPs |
4.16. | Dedicated IP for VPS |
4.17. | PTR records |
4.18. | Monitoring |
4.19. | VPS usage statistics |
4.20. | SSL on VPS |
4.21. | VPN, proxy, tunnels |
4.22. | Website download from VPS |
4.23. | Removing a VPS |
4.24. | Paid administration of VPS and Dedicated |
4.25. | Turning off the VPS at a certain time |
4.26. | Remote VPS |
5. Dedicated
6. Storages
7. MySQL
7.1. | General information about MySQL |
7.2. | MySQL order |
7.3. | MySQL payment |
7.4. | MySQL life cycle |
7.5. | MySQL tariff change |
7.6. | Delegating access to MySQL |
7.7. | Transfer of rights to MySQL |
7.8. | MySQL Databases |
7.9. | MySQL Users |
7.10. | MySQL database connection details |
7.11. | MySQL Security |
7.12. | MySQL Settings |
7.13. | Using MySQL Resources |
7.14. | List of active MySQL processes |
7.15. | Slow MySQL Queries |
7.16. | MySQL Backups |
7.17. | MySQL Replication |
8. MongoDB
8.1. | General information about MongoDB |
8.2. | MongoDB Order |
8.3. | MongoDB payment |
8.4. | MongoDB Life Cycle |
8.5. | MongoDB tariff change |
8.6. | Delegating access to MongoDB |
8.7. | Transfer of rights to MongoDB |
8.8. | Restricting access to MongoDB |
8.9. | MongoDB logs |
8.10. | Import MongoDB database from third party server |
8.11. | MongoDB backups |
8.12. | MongoDB Compass |
8.13. | MongoDB Database Tools |
9. Redis
9.1. | General information about Redis |
9.2. | Redis Order |
9.3. | Payment Redis |
9.4. | Redis Life Cycle |
9.5. | Changing the Redis plan |
9.6. | Delegate access to Redis |
9.7. | Transfer of rights to Redis |
9.8. | Limit access to Redis |
9.9. | Redis logs |
9.10. | Redis backups |
9.11. | Redis CLI |
9.12. | RedisInsight |
10. Payment
11. Technical support
11.1. | Support policy |
11.2. | Online chat |
11.3. | Support call history |
11.4. | Contacting support via Telegram |