Wiki
The documentation is designed so that you can quickly and easily find answers to your questions without the need to contact technical support. It was created on the basis of daily analysis of our clients' questions and is regularly updated.
Beginning of work
1. Account
1.1. | Personal data |
1.2. | Security |
1.3. | Account types |
1.4. | Account creation (registration) |
1.5. | Account login (authentication) |
1.6. | Access delegation |
1.7. | Transfer of rights to services |
1.8. | Referral program |
1.9. | Gaining access to hosting registered for the site developer |
1.10. | Account owner change |
1.11. | Working with the API |
1.12. | Can't find service |
1.13. | Changing the interface language |
1.14. | List of account services |
1.15. | Service cancellation |
1.16. | Deleting an account |
1.17. | Configuring notifications |
1.18. | Simultaneous login to multiple accounts |
1.19. | SSH Keys |
2. Hosting
2.1. | Hosting account |
2.2. | Additional services |
2.3. | My sites |
2.4. | Backup |
2.5. | File manager |
2.6. | FTP |
2.7. | MySQL |
2.8. | PHP |
2.9. | SSL |
2.10. | SSH |
2.11. | cron |
2.12. | .htaccess |
2.13. | CMS |
2.14. | Frameworks |
2.15. | Hosting IPs |
2.16. | Disk space |
2.17. | Site transfer |
2.18. | Security |
2.19. | Optimization |
2.20. | Errors on the site |
2.21. | DDoS |
2.22. | Diagnosing problems |
2.23. | Hosting configuration |
2.24. | |
2.25. | Logs |
2.26. | Load |
2.27. | Other |
2.28. | Beginning of work |
2.29. | Access data for hosting services |
2.30. | Restricting access to the site |
2.31. | Outgoing connections |
2.32. | Caching |
2.33. | Restoring access rights to files and directories |
2.34. | Blocking and unblocking bots |
2.35. | Server status |
2.36. | Editing hosts |
2.37. | robots.txt |
2.38. | Limiting indexing frequency |
2.39. | Clearing the cache in browsers |
2.40. | Opening the developer console |
2.41. | Turn on incognito mode in browsers |
2.42. | How to take a screenshot |
2.43. | Sitemap sitemap.xml |
2.44. | Supervisor |
3. Domains
3.1. | Domain management |
3.2. | Domain registration |
3.3. | Domain contacts |
3.4. | Domain transfer |
3.5. | Domain transfer |
3.6. | Third party services |
3.7. | Domain problems |
3.8. | Beginning of work |
3.9. | Domain life cycle |
3.10. | redemptionPeriod and domain deletion periods |
3.11. | Domain paid for, but not working |
3.12. | DNS error |
3.13. | Flushing the DNS cache |
3.14. | Installing public DNS Cloudflare / Google |
3.15. | Domain certificate |
3.16. | Contacting the domain owner |
3.17. | Copyright infringement |
3.18. | WHOIS |
3.19. | Domain tracking |
3.20. | Domain sale |
3.21. | Released domains |
4. VPS
4.1. | VPS access |
4.2. | Control panels |
4.3. | Administration |
4.4. | General information about VPS |
4.5. | VPS order |
4.6. | VPS test period |
4.7. | VPS life cycle |
4.8. | VPS tariff change |
4.9. | Delegate access to VPS |
4.10. | Transfer of rights to VPS |
4.11. | Reinstalling OS on VPS |
4.12. | Automatic software installation on VPS |
4.13. | Reboot VPS |
4.14. | VPS backups |
4.15. | VPS IPs |
4.16. | Dedicated IP for VPS |
4.17. | PTR records |
4.18. | FTP archive |
4.19. | Monitoring |
4.20. | SSL on VPS |
4.21. | VPN, proxy, tunnels |
4.22. | Website download from VPS |
4.23. | Removing a VPS |
4.24. | Paid administration of VPS and Dedicated |
5. Dedicated
6. Storages
6.1. | General information about storages |
6.2. | Storage order |
6.3. | Storage life cycle |
6.4. | Changing the amount of storage |
6.5. | Container management |
7. Payment
8. Technical support
8.1. | Technical support regulations |
8.2. | Online chat |
8.3. | History of calls to technical support |
8.4. | Contacting support via Telegram |