Wiki

Knowledge base for working with our services

The documentation is designed so that you can quickly and easily find answers to your questions without having to contact technical support. It was created on the basis of daily analysis of questions from our customers and is regularly updated.

2. Hosting

2.1. General information about hosting
2.1.1. Getting started
2.1.2. Business hosting
2.1.3. Data for access to hosting services
2.1.4. List of available logs
2.1.5. Supported technologies
2.1.6. List of libraries and utilities
2.2. Hosting account
2.2.1. Order hosting
2.2.2. Hosting plans
2.2.3. Hosting account lifecycle
2.2.4. Hosting account name
2.2.5. Switch between hosting accounts
2.2.6. Change country of hosting account
2.2.7. Change hosting plan
2.2.8. Delegating access to hosting account
2.2.9. Ownership transfer for hosting
2.2.10. Merge hosting accounts
2.2.11. Divide sites by hosting accounts
2.2.12. Server status
2.2.13. Delete hosting account
2.2.14. Restore deleted hosting account
2.3. Extra services
2.3.1. Dedicated IP for hosting
2.3.2. Memcache(d)
2.3.3. Redis
2.3.4. OPcache and JIT
2.3.5. Sphinx
2.3.6. Increased outgoing mail limits
2.3.7. Disable extra service
2.4. Sites
2.4.1. My sites
2.4.1.1. Site settings
2.4.1.1.1. Processing requests for non-existent subdomains
2.4.1.1.2. Site root directory
2.4.1.1.3. Aliases
2.4.1.1.4. Static files
2.4.1.1.5. Browser caching of static content
2.4.1.1.6. Outgoing mail
2.4.1.1.7. Configure redirect to address with www or without www
2.4.1.1.8. Configure redirect to HTTP/HTTPS
2.4.1.1.9. Change language for error pages and bot protection
2.4.1.1.10. IPv6 autoconfiguration
2.4.1.1.11. Configure custom 404 error page
2.4.1.1.12. WebSocket and EventSource
2.4.1.1.13. Server caching
2.4.1.2. Site protection
2.4.1.2.1. Restricted access mode
2.4.1.2.2. IP blacklist
2.4.1.2.4. Bot protection
2.4.1.2.5. Country access restrictions
2.4.1.2.6. Suspicious IPs
2.4.1.2.7. Flood protection (I'm Under Attack)
2.4.1.2.8. Pages protection
2.4.1.2.9. File protection (HotLink)
2.4.1.2.10. TLS encryption protocol versions
2.4.1.2.11. Access to site when using traffic filtering service
2.4.1.2.12. Automatic IP blocking on Cloudflare side
2.4.1.3. Analytics
2.4.1.3.1. AWStats statistics
2.4.1.3.2. Request statistics
2.4.1.3.3. IP statistics
2.4.1.4. Add site
2.4.1.5. Add subdomain
2.4.1.6. Site already serviced
2.4.1.7. Rename site
2.4.1.8. Delete subdomains
2.4.1.9. Delete site
2.4.1.10. Site not completely deleted
2.4.1.11. Site service address
2.4.1.12. Indicators of incorrect address records
2.4.1.13. PHP settings
2.4.1.14. SSL settings
2.4.1.15. CMS install
2.4.1.16. Site builder
2.4.1.17. WordPress administration
2.4.1.18. PHP profiling
2.4.1.19. Site technical check
2.4.1.20. Site access logs (Access log)
2.4.1.21. Site error logs (Error log)
2.4.1.22. PHP mail log
2.4.1.23. Site backups
2.4.1.24. Screenshots of site's main page
2.4.2. Site transfer
2.4.2.1. Transfer site to hosting
2.4.2.2. Automatic site transfer between hosting accounts
2.4.2.3. Manual site transfer between hosting accounts
2.4.2.4. Transfer site between accounts
2.4.2.5. Transfer site from subdomain to main domain
2.4.2.6. Transfer site from main domain to subdomain
2.4.2.7. Create site copy on another domain or subdomain
2.4.2.8. Transfer site from hosting
2.4.2.9. After transfer, interactive elements stopped working on site
2.4.3. Site errors
2.4.3.1. Error 403 Forbidden
2.4.3.2. Error 404 Not Found
2.4.3.3. Error 405 Not Allowed
2.4.3.4. Error 429 Too Many Requests
2.4.3.5. Error 500 Internal Server Error
2.4.3.6. Error 503 Service Temporarily Unavailable
2.4.3.7. Error 508 Resource Limit Is Reached
2.4.3.8. Error Fatal error: Allowed memory size
2.4.3.9. Error No input file specified
2.4.3.10. Error Service not configured
2.4.3.11. Blank page displayed instead of site
2.4.3.12. Slow site loading
2.4.3.13. Images with Cyrillic characters in name are not displayed
2.4.3.14. JavaScript not working or images not displaying
2.4.3.15. PHP code in HTML files does not work, or instead of opening site, download.php file is downloaded.
2.4.3.16. CORS errors and problems of cross-site AJAX requests
2.4.3.17. Perl or Python script not working
2.4.3.18. Authorization via 401 header does not work
2.4.3.19. Server does not return Last-Modified HTTP header
2.4.3.20. Issues with watermark overlay
2.4.3.21. Sape code is not displayed on main page
2.4.3.22. Error ERR_SPDY_PROTOCOL_ERROR
2.4.3.23. Python script does not output Cyrillic
2.4.3.24. Site not configured
2.4.3.25. Request exceeded the limit of X internal redirects
2.4.4. Restrict access to site
2.5. Files
2.5.1. File manager
2.5.1.1. Description of file manager
2.5.1.2. Connection sources
2.5.1.3. Upload and download files
2.5.1.4. File search
2.5.1.5. File editor
2.5.1.6. Create, view and extract archive
2.5.1.7. Symbolic links
2.5.1.8. Change permissions
2.5.1.9. Password protect of site directories
2.5.1.10. View properties
2.5.1.11. Analyze disk space using file manager
2.5.1.12. Import database using file manager
2.5.2. FTP
2.5.2.1. FTP users
2.5.2.1.1. FTP user list
2.5.2.1.2. Create an FTP user
2.5.2.1.3. Credentials for connect via FTP
2.5.2.1.4. Change FTP user settings
2.5.2.1.5. Delete FTP user
2.5.2.1.6. FTP access restriction
2.5.2.2. FTP clients
2.5.2.2.1. FileZilla
2.5.2.2.1.1. Issues when working with FileZilla
2.5.2.2.1.1.1. Error "Failed to convert command to 8-bit encoding" in FileZilla
2.5.2.2.1.1.2. Error "Connection timed out after XX seconds of inactivity" in FileZilla
2.5.2.2.1.1.3. Error "EAI_NONAME" in FileZilla
2.5.2.2.1.2. Install FileZilla
2.5.2.2.1.3. Configure FTP and SFTP connection in FileZilla
2.5.2.2.1.4. FileZilla settings
2.5.2.2.1.5. Upload files to server using FileZilla
2.5.2.2.1.6. Edit file on server using FileZilla
2.5.2.2.2. Total Commander
2.5.2.2.2.1. Configure FTP connection in Total Commander
2.5.2.2.2.2. Configure SFTP connection in Total Commander
2.5.2.2.2.3. Enable passive connection mode in Total Commander
2.5.2.2.2.4. Enable binary data transfer mode in Total Commander
2.5.2.2.2.5. Enable forced use of UTF-8 for file names in Total Commander
2.5.2.2.3. WinSCP
2.5.2.2.3.1. Configure FTP connection in WinSCP
2.5.2.2.3.2. Configure SFTP connection in WinSCP
2.5.2.2.3.3. Configure SCP connection in WinSCP
2.5.2.2.3.4. Configure key-based authentication in WinSCP
2.5.2.2.3.5. Enable forced use of UTF-8 for filenames in WinSCP
2.5.2.2.3.6. Show hidden files in WinSCP
2.5.2.2.4. Connect via FTP using Windows
2.5.2.3. IDE and code editors
2.5.2.3.1. Configure FTP and SFTP connection in PhpStorm
2.5.2.3.2. Configure FTP and SFTP connection in VS Code
2.5.2.4. Issues when working with FTP
2.5.2.4.1. Error 530 Login incorrect
2.5.2.4.2. Error 530 User denied by access rules
2.5.2.4.3. Deleted directory appears again
2.5.2.4.4. Error 550 Permission denied
2.5.2.5. FTP connection
2.5.2.6. FTP logs
2.5.2.7. Temporary FTP access to specific directory
2.5.2.8. Place file on hosting and get link to it
2.5.2.9. Hidden system directories
2.5.2.10. Main FTP commands
2.5.2.11. tmp directory
2.5.3. Disk space
2.5.3.1. Disk space information
2.5.3.2. Ways to analyze disk space
2.5.3.3. Ways to increase disk space
2.5.3.4. File sizes on hosting are larger than on devices
2.5.4. Restore permissions for files and directories
2.6. Databases
2.6.1. MySQL
2.6.1.1. Databases
2.6.1.1.1. Create database
2.6.1.1.2. Create database user
2.6.1.1.3. Data for connection to database
2.6.1.1.4. Change database user password
2.6.1.1.5. Restrict access to MySQL
2.6.1.1.6. Import database to hosting account
2.6.1.1.7. Export database from hosting account
2.6.1.1.8. Optimize database tables
2.6.1.1.9. Clear database
2.6.1.1.10. Delete database user
2.6.1.1.11. Delete database
2.6.1.1.12. Change database user privileges
2.6.1.1.13. Disable two-step authentication in phpMyAdmin
2.6.1.1.14. Force terminate all database queries
2.6.1.1.15. List of active MySQL processes
2.6.1.2. MySQL clients
2.6.1.2.1. phpMyAdmin
2.6.1.2.1.1. Issues when working with phpMyAdmin
2.6.1.2.1.1.1. Error 1046 No database selected
2.6.1.2.1.1.2. Import freezes and eventually ends with 405 error
2.6.1.2.1.1.3. This table does not contain unique column
2.6.1.2.1.2. Log in to phpMyAdmin
2.6.1.2.1.3. Execute SQL query in phpMyAdmin
2.6.1.2.1.4. Import database using phpMyAdmin
2.6.1.2.1.5. Export database using phpMyAdmin
2.6.1.2.1.6. Questions about phpMyAdmin
2.6.1.2.1.7. Export of certain database tables using phpMyAdmin
2.6.1.2.1.8. Terminate processes using phpMyAdmin
2.6.1.2.1.9. Search database contents using phpMyAdmin
2.6.1.2.1.10. Disable two-step authentication in phpMyAdmin
2.6.1.2.1.11. Add index using phpMyAdmin
2.6.1.2.2. HeidiSQL (Windows)
2.6.1.2.2.1. Set up database connection in HeidiSQL
2.6.1.2.2.2. Import database using HeidiSQL
2.6.1.2.2.3. Terminate processes using HeidiSQL
2.6.1.2.3. Sequel Pro (macOS)
2.6.1.2.3.1. Set up database connection in Sequel Pro
2.6.1.2.3.2. Import database using Sequel Pro
2.6.1.2.4. DBeaver
2.6.1.2.5. DataGrip
2.6.1.2.6. MySQL Workbench
2.6.1.3. Issues when working with databases
2.6.1.3.1. Incorrect encoding when retrieving data from database
2.6.1.3.2. Error 1153 Got a packet bigger than 'max_allowed_packet' bytes
2.6.1.3.3. Database connection error
2.6.1.3.4. Error max_user_connections
2.6.1.3.5. Large database size
2.6.1.3.6. When IP access restriction is enabled, access to Views is lost
2.6.1.4. Connect site to database
2.6.1.5. Import database
2.6.1.6. Database export
2.6.1.7. Temporary access to specific database
2.6.1.8. Slow queries
2.6.1.9. Database optimization
2.6.1.10. Database query optimization
2.6.1.11. MySQL server configuration
2.6.1.12. MySQL server load
2.6.1.13. Storage types and their change
2.6.1.14. MySQL version change
2.6.1.15. What is INFORMATION_SCHEMA
2.6.1.16. Create database copy
2.6.1.17. Change database charset
2.6.1.18. MySQL limitations
2.6.1.19. MySQL settings
2.6.1.20. MySQL query log (General Query Log)
2.6.1.21. MySQL performance log (Performance Schema)
2.6.1.22. Why database size varies from place to place
2.6.2. SQLite
2.7. Web servers
2.7.1. Apache
2.7.1.1. .htaccess
2.7.1.1.1. Unsupported options
2.7.1.1.2. Directives are not working
2.7.1.1.3. Redirects
2.7.1.1.4. Specifics of redirect operation when using dedicated IP
2.7.1.1.5. Restrict access to files and directories with username and password
2.7.1.1.6. Restrict access by IP address
2.7.1.1.7. Restrict access by User-Agent
2.7.1.1.8. Configure custom 404 error page
2.7.1.1.9. Detect visitor country
2.7.1.1.10. Configure HSTS
2.7.1.1.11. Regular expressions
2.7.1.1.12. Default page override
2.7.1.1.13. .htaccess variables
2.7.1.2. Apache modules
2.7.2. OpenLiteSpeed
2.7.3. PHP-FPM
2.7.4. Proxying traffic to web apps
2.7.5. Gzip and brotli compression
2.7.6. HTTP/2
2.8. PHP
2.8.1. Scripts
2.8.1.1. Script to view information about current PHP configuration (phpinfo)
2.8.1.2. Outgoing port check script
2.8.1.3. Convert storage of all tables
2.8.1.4. Memcache(d) test
2.8.1.5. Redis test
2.8.1.6. Sphinx test
2.8.1.7. Delete old messages from mailbox
2.8.1.8. Redirect to lowercase URL
2.8.2. Possible problems
2.8.2.1. Instead of results from PHP scripts, their content is displayed in browser
2.8.2.2. Error "Fatal error: require*(): Failed opening required"
2.8.2.3. Error "open_basedir restriction in effect"
2.8.3. Composer
2.8.3.1. Install Composer
2.8.3.2. Work with Composer
2.8.4. Frameworks
2.8.4.1. Symfony
2.8.4.1.1. Install Symfony
2.8.4.1.2. Transfer Symfony to hosting
2.8.4.1.3. Configure database connection in Symfony
2.8.4.2. Laravel
2.8.4.2.1. Install Laravel
2.8.4.2.2. Transfer Laravel to hosting
2.8.4.2.3. Configure database connection in Laravel
2.8.4.2.4. Clear Laravel system cache
2.8.4.2.5. The Artisan utility
2.8.4.2.6. Configure Redis in Laravel
2.8.4.3. Yii
2.8.4.3.1. Install Yii
2.8.4.3.2. Configure database connection in Yii
2.8.4.4. Yii 2
2.8.4.4.1. Install Yii 2
2.8.4.4.2. Transfer Yii 2 to hosting
2.8.4.4.3. Configure database connection in Yii 2
2.8.4.5. Phalcon
2.8.4.5.1. Enable Phalcon
2.8.4.5.2. Install Phalcon Devtools
2.8.4.6. CodeIgniter
2.8.4.6.1. Install CodeIgniter
2.8.4.6.2. Configure database connection in CodeIgniter
2.8.4.6.3. Change app address in CodeIgniter
2.8.5. Third-party software
2.8.5.1. PHPMemcacheAdmin
2.8.5.2. Opcache GUI
2.8.5.3. PHPRedisAdmin
2.8.6. Change PHP version for site
2.8.7. Change PHP version for console
2.8.8. memory_limit
2.8.9. max_execution_time
2.8.10. ionCube
2.8.11. auto_prepend_file
2.8.12. mail.add_x_header
2.8.13. PHP error display and logging
2.8.14. Session lifetime
2.8.15. Session store handler
2.8.16. Work with MongoDB
2.8.17. open_basedir
2.8.18. PHP mail function
2.8.19. Detect visitor country in PHP
2.8.20. Disable PHP functions
2.8.21. Work with MS SQL
2.8.22. PHP modules
2.8.23. PHP profiling
2.8.24. List of configurable PHP settings
2.8.25. PEAR
2.8.26. ImageMagick
2.8.27. Own php.ini
2.8.28. Site encoding
2.8.29. Browscap module
2.9. Python
2.9.1. General information about Python
2.9.2. Install Python libraries
2.10. Node.js
2.10.1. General information about Node.js
2.10.2. Global installation of Node.js modules
2.10.3. Install and launch Next.js
2.10.4. Install and launch Nuxt
2.10.5. Install and update n8n
2.11. Console
2.11.1. SSH
2.11.1.1. Issues when working with SSH
2.11.1.1.1. Network is unreachable
2.11.1.1.2. Too many authentication failures
2.11.1.1.3. REMOTE HOST IDENTIFICATION HAS CHANGED
2.11.1.1.4. POSSIBLE DNS SPOOFING
2.11.1.2. Credentials for connect via SSH
2.11.1.3. Connect via SSH
2.11.1.4. Restrict access via SSH
2.11.1.5. SSH key-based authentication
2.11.2. Change PHP version in console
2.11.3. Search files and directories using console
2.11.4. Import database using console
2.11.5. Export database using console
2.11.6. Work with Git
2.11.7. Symbolic links
2.11.8. Convert file and directory name encoding
2.11.9. Configure displaying Cyrillic characters in console editors (nano, vim)
2.11.10. Forced termination of processes
2.11.11. Linux configuration
2.11.12. Execute scripts that require ionCube, Zend Encoder, Memcache(d), or Redis
2.11.13. Create and restore site files copy using rsync
2.11.14. Analyze disk space using ncdu
2.11.15. Analyze disk space using console commands
2.11.16. Create, view, test and extract archive
2.11.17. Useful console capabilities
2.12. cron
2.12.1. Issues when working with cron
2.12.1.1. Concurrent script execution blocked
2.12.1.2. Reports do not reach recipient
2.12.2. Add cron task
2.12.3. Reports on cron tasks execution
2.12.4. cron log
2.12.5. cron limitations
2.12.6. Launch script via wget
2.12.7. Passing parameters to script being launched
2.12.8. Change cron working directory
2.12.9. Automatic catalog cleanup
2.12.10. Non-standard cron tasks
2.13. Supervisor
2.13.1. General information about Supervisor
2.14. CMS
2.14.1. WordPress
2.14.1.1. Issues when working with WordPress
2.14.1.1.1. Infinite redirect
2.14.1.1.2. No connection to WordPress.org
2.14.1.1.3. Blank screen
2.14.1.1.4. HTTP Error
2.14.1.1.5. Mixed content
2.14.1.1.6. Unable to create directory when uploading media file
2.14.1.1.7. Error 404 on all pages except main page
2.14.1.1.8. Infection of WordPress theme functions.php file
2.14.1.1.9. Increased load from wp-cron.php
2.14.1.1.10. File type is not allowed for security reasons
2.14.1.1.11. Vulnerabilities in popular plugins
2.14.1.1.12. Image processing failed
2.14.1.1.13. Error "SSL certificate problem: unable to get local issuer certificate"
2.14.1.2. Plugins
2.14.1.2.1. Update plugins
2.14.1.2.2. Deactivate plugins in WordPress
2.14.1.2.3. Configure Memcached in WordPress
2.14.1.2.4. WP-CLI utility
2.14.1.2.5. Configure Redis in WordPress
2.14.1.2.6. Configure LiteSpeed Cache in WordPress
2.14.1.2.7. Configure mail in WordPress
2.14.1.2.8. Update WordPress core files
2.14.1.3. Install WordPress
2.14.1.4. WordPress configuration file
2.14.1.5. Configure database connection in WordPress
2.14.1.6. WordPress admin panel
2.14.1.7. Change administrator password in WordPress
2.14.1.8. Change site address in WordPress
2.14.1.9. Configure HTTPS in WordPress
2.14.1.10. Configure WordPress to work at address without www
2.14.1.11. Configure WordPress to work at service address (without domain)
2.14.1.12. Standard .htaccess for WordPress
2.14.1.13. Clear cache in WordPress
2.14.1.14. Change theme in WordPress via database
2.14.1.15. Enable debug mode in WordPress
2.14.1.16. Configure multisite in WordPress
2.14.1.17. Hacking protection for WordPress sites
2.14.1.18. Configure 404 page in WordPress
2.14.1.19. Transfer WordPress
2.14.1.20. Disable thumbnail generation
2.14.1.21. Add Facebook/Meta Pixel in WordPress
2.14.1.22. WordPress administration
2.14.2. Joomla!
2.14.2.1. Issues when working with Joomla!
2.14.2.1.1. Error ERR_CONTENT_DECODING_FAILED
2.14.2.2. Install Joomla!
2.14.2.3. Joomla! configuration file
2.14.2.4. Configure database connection in Joomla!
2.14.2.5. Joomla! admin panel
2.14.2.6. Change administrator password in Joomla!
2.14.2.7. Configure HTTPS in Joomla!
2.14.2.8. Configure Memcached in Joomla!
2.14.2.9. Standard .htaccess for Joomla!
2.14.2.10. Clear cache in Joomla!
2.14.2.11. Enable debug mode in Joomla!
2.14.2.12. Localization of Joomla!
2.14.2.13. Transfer Joomla!
2.14.2.14. Configure mail in Joomla!
2.14.2.15. Change DB driver in Joomla!
2.14.2.16. Disable feedback form in Joomla!
2.14.2.17. Configure 404 page in Joomla!
2.14.2.18. Configure Redis in Joomla!
2.14.2.19. Configure LiteSpeed Cache in Joomla!
2.14.3. OpenCart
2.14.3.1. Issues when working with OpenCart
2.14.3.1.1. Mixed content
2.14.3.1.2. Error ERR_CONTENT_DECODING_FAILED
2.14.3.1.3. Error 403 when opening XML file
2.14.3.1.4. Icons not displaying in OpenCart
2.14.3.1.5. Additional HTTPS configuration in OpenCart 2.2
2.14.3.1.6. Admin panel refresh on login
2.14.3.1.7. Error RCPT TO not accepted from server
2.14.3.2. Install OpenCart
2.14.3.3. OpenCart configuration files
2.14.3.4. Configure database connection in OpenCart
2.14.3.5. OpenCart admin panel
2.14.3.6. Change administrator password in OpenCart
2.14.3.7. Change site address in OpenCart
2.14.3.8. Configure HTTPS in OpenCart
2.14.3.9. Configure Memcache(d) in OpenCart
2.14.3.10. Standard .htaccess for OpenCart
2.14.3.11. Clear cache in OpenCart
2.14.3.12. Universal OpenCart configuration files
2.14.3.13. Localization of OpenCart
2.14.3.14. Enable clean URL in OpenCart
2.14.3.15. Install extensions via FTP in OpenCart
2.14.3.16. Configure mail in OpenCart
2.14.3.17. Change database driver in OpenCart
2.14.3.18. Configure 404 page in OpenCart
2.14.3.19. Configure Redis in OpenCart
2.14.3.20. Disable product count in OpenCart categories
2.14.3.21. Configure LiteSpeed Cache in OpenCart
2.14.3.22. Transfer OpenCart site
2.14.3.23. Logging errors in OpenCart
2.14.3.24. Move storage directory outside OpenCart root directory
2.14.4. MODX
2.14.4.1. Install MODX
2.14.4.2. Configure database connection in MODX
2.14.4.3. Standard .htaccess for MODX
2.14.4.4. Change database driver in MODX
2.14.4.5. Clear cache in MODX
2.14.4.6. Transfer MODX
2.14.4.7. Move core directory outside MODX root directory
2.14.4.8. Change administrator password in MODX
2.14.4.9. Configure 404 page in MODX
2.14.5. Drupal
2.14.5.1. Issues when working with Drupal
2.14.5.1.1. Images not displaying in Drupal
2.14.5.2. Install Drupal
2.14.5.3. Drupal configuration file
2.14.5.4. Configure database connection in Drupal
2.14.5.5. Change administrator password in Drupal
2.14.5.6. Configure Memcache in Drupal
2.14.5.7. Configure Redis in Drupal
2.14.5.8. Install Drush
2.14.5.9. Change database driver in Drupal
2.14.5.10. Enable Clean URLs in Drupal 5 and 6
2.14.5.11. Configure LiteSpeed Cache in Drupal 8
2.14.5.12. Enable debug mode in Drupal
2.14.6. OkayCMS
2.14.6.1. Install OkayCMS
2.14.6.2. OkayCMS admin panel
2.14.6.3. Change administrator password in OkayCMS
2.14.7. phpBB
2.14.7.1. phpBB admin panel
2.14.8. Moodle
2.14.8.1. Install Moodle
2.14.8.2. Localization of Moodle
2.14.8.3. Enable debug mode in Moodle
2.14.8.4. Configure mail in Moodle
2.14.9. PrestaShop
2.14.9.1. Install PrestaShop
2.14.9.2. PrestaShop configuration file
2.14.9.3. Configure database connection in PrestaShop
2.14.9.4. PrestaShop admin panel
2.14.9.5. Change administrator password in PrestaShop
2.14.9.6. Change site address in PrestaShop
2.14.9.7. Configure HTTPS in PrestaShop
2.14.9.8. Configure Memcached in PrestaShop
2.14.9.9. Configure Redis in PrestaShop
2.14.9.10. Standard .htaccess for PrestaShop
2.14.9.11. Clear Smarty cache in PrestaShop
2.14.9.12. Enable debug mode in PrestaShop
2.14.9.13. Configure mail in PrestaShop
2.14.9.14. Configure 404 page in PrestaShop
2.14.9.15. Upgrade PrestaShop
2.14.10. October
2.14.10.1. Install October
2.14.10.2. Configure database connection in October
2.14.10.3. October admin panel
2.14.11. Evolution
2.14.11.1. Evolution admin panel
2.14.11.2. Change administrator password in Evolution
2.14.12. DokuWiki
2.14.12.1. Install DokuWiki
2.14.13. Magento
2.14.13.1. Install Magento 2.3.7
2.14.13.2. Configure database connection in Magento
2.14.13.3. Magento admin panel
2.14.13.4. Change administrator password in Magento
2.14.13.5. Clear cache in Magento
2.14.13.6. Configure mail in Magento
2.14.13.7. Configure 404 page in Magento
2.14.13.8. Configure Redis in Magento
2.14.13.9. Standard .htaccess for Magento 2.3
2.14.14. MediaWiki
2.14.14.1. Install MediaWiki
2.14.15. Open Journal System (OJS)
2.14.15.1. Install Open Journal Systems (OJS)
2.14.16. Simple Machines Forum (SMF)
2.14.16.1. Configure Memcache in SMF
2.14.17. ImageCMS
2.14.17.1. Configure database connection in ImageCMS
2.14.18. BookStack
2.14.18.1. Install BookStack
2.14.19. Auto-install CMS
2.14.20. Link to CMS admin panel
2.15. Security
2.15.1. SSL
2.15.1.1. Install SSL certificate
2.15.1.1.1. Free certificate by Let's Encrypt
2.15.1.1.2. Certificate issued by certification center
2.15.1.1.3. Self-signed certificate
2.15.1.1.4. Install SSL from Cloudflare
2.15.1.2. Issues when working with SSL
2.15.1.2.1. Notification about requirement to point domain to hosting account IP
2.15.1.2.2. Incorrect password for private key
2.15.1.2.3. Specified key does not match certificate
2.15.1.2.4. Mixed content
2.15.1.2.5. Problem with Let's Encrypt certificate working on older devices
2.15.1.3. Configure redirect to HTTP/HTTPS
2.15.1.4. View SSL certificate information
2.15.1.5. Generate CSR
2.15.1.6. SSL certificate format
2.15.1.7. Paid SSL certificates
2.15.2. Viruses
2.15.2.1. Antivirus
2.15.2.2. Virus cleaning
2.15.2.3. Recommendations for hacking protection
2.15.2.4. Site blocked by browser as containing dangerous software
2.15.2.5. PHP Antimalware Scanner
2.15.2.6. phpMussel
2.15.3. Block IP addresses
2.15.4. Firewall
2.15.5. Site was copied by malicious actors
2.15.6. Security headers
2.16. Backups
2.16.1. General information about backups
2.16.2. Create, restore and download backup
2.16.3. Access to backups via FTP
2.16.4. Create and restore site files copy using rsync
2.17. Load
2.17.1. DDoS
2.17.1.1. Cloudflare
2.17.1.1.1. Connect domain to Cloudflare
2.17.1.1.2. Enable and disable traffic filtering in Cloudflare
2.17.1.1.3. Automatic IP blocking on Cloudflare side
2.17.1.1.4. Clear cache in Cloudflare
2.17.1.2. DDoS protection
2.17.1.3. Check and unblock IP addresses
2.17.2. Optimization
2.17.2.1. Site optimization settings (PageSpeed)
2.17.2.2. Server response time (TTFB)
2.17.2.3. Site optimization
2.17.2.4. Database optimization
2.17.2.5. Database query optimization
2.17.2.6. Image optimization
2.17.3. Server resources consumption charts
2.17.4. Web server load
2.17.5. MySQL server load
2.17.6. Request statistics
2.17.7. Exceeding CPU minutes consumption
2.17.8. Analysis of high resource consumption
2.17.9. Standard methods for reducing load
2.17.10. Caching
2.18. Network
2.18.1. Hosting IP addresses
2.18.2. Ports
2.18.3. Outgoing connections
2.18.4. Proper country determination by IP address
2.19. Other
2.19.1. Hosting configuration
2.19.1.1. Libraries and utilities
2.19.1.1.1. wkhtmltopdf and wkhtmltoimage utilities
2.19.1.1.2. redis-cli utility
2.19.1.2. Perl
2.19.2 Logi
2.19.2.1. Analyze logs in Apache Log Viewer
2.19.2.2 Analyzing logs in GoAccess
2.19.2.3. Analyze logs using console commands
2.19.3 Diagnosis of problems
2.19.3.1. ping
2.19.3.2. tracert/traceroute
2.19.3.3. telnet
2.19.3.4 Checking the availability of the site
2.19.3.5 Windows Command Line
2.19.3.6. macOS terminal
2.19.3.7. tcproute/tcptraceroute
2.19.3.8. NetCat
2.19.4. Browsers
2.19.4.1. Clear cache in browsers
2.19.4.2. Enable incognito mode in browsers
2.19.4.3. Open developer console in browsers
2.19.5. SEO
2.19.5.1. sitemap.xml site map
2.19.5.2. robots.txt
2.19.5.3. Limit indexing frequency
2.19.6 How to take a screenshot
2.19.7 Editing hosts
2.19.8. Example of hosting a Telegram bot on PHP
2.19.9. Deploy using GitHub Actions

3. Domains

3.1. Domain management
3.1.1. Domain settings (DNS)
3.1.1.1. Add DNS record
3.1.1.2. Change DNS record
3.1.1.3. Delete DNS record
3.1.1.4. Set default DNS records
3.1.1.5. Import DNS records
3.1.1.6. Notification of address record mismatch
3.1.1.7. Save and restore DNS records from file
3.1.2. Name servers (NS)
3.1.2.1. Our NS
3.1.2.2. Current NS
3.1.2.3. Set our NS
3.1.2.4. Set third-party NS
3.1.2.5. Child NS
3.1.3. MX records
3.1.3.1. Our MX record
3.1.3.2. Set our MX record
3.1.3.3. Set third-party MX records
3.1.4. Point domain
3.1.4.1. Referral to our hosting for a domain not registered with us
3.1.4.2. Point domain registered with us to third-party hosting
3.1.4.3. Point domain to VPS or dedicated server
3.1.4.4. Point subdomain to third-party hosting
3.1.4.5. Point domain to hosting account
3.1.4.6. Point subdomain to third-party NS
3.1.4.7. Point domain to IP with port or directory
3.1.5. Типы DNS-записей
3.1.5.1. А
3.1.5.2. АAAA
3.1.5.3. CNAME
3.1.5.4. MX
3.1.5.5. TXT
3.1.5.6. ALIAS
3.1.5.7. CAA
3.1.5.8. SRV
3.1.5.9. PTR
3.1.5.10. Wildcard record (*)
3.1.5.11. NAPTR
3.1.6. Adding a domain
3.1.7. Domain already serviced
3.1.8. Domain renewal
3.1.9. Delegate access to domain
3.1.10. Web redirect
3.1.11. Mail redirect
3.1.12. Parking page
3.1.13. Domain settings presets
3.1.14. SPF, DKIM, DMARC
3.1.15. DNSSEC
3.1.16. TTL
3.1.17. Delete domain
3.2. Domain registration
3.2.1. Order and register domain
3.2.2. New orders for domain registration
3.2.3. International domain registration rules
3.2.4. Rules for registering .UA domains
3.2.5. Rules for registering IDN domains in Ukrainian zones
3.2.6. Premium domains
3.2.7. Domain registration terms
3.2.8. Cancel registration due to name error
3.2.9. Free domains
3.2.10. Domain pre-order
3.2.11. Mirror domains
3.2.12. Domain registration via Telegram
3.3. Domain contacts
3.3.1. Change domain contacts
3.3.1.1. Changing contacts of international domains .COM, .NET, .ORG, .BIZ, .INFO, .XYZ, .CLUB, .LIFE, .AUDIO, etc.
3.3.1.2. Changing contacts of Ukrainian domains
3.3.1.3. Change contacts for .BIZ.UA and .CO.UA domains
3.3.1.4. Change of .УКР domain contacts
3.3.1.5. Change of .UA domain contacts
3.3.2. Publishing data in WHOIS
3.4. Ownership transfer for domain
3.4.1. Ownership transfer for domain (all zones except .UA, .RU, .SU)
3.4.2. Transfer of authority to manage .UA domain
3.5. Domain transfer
3.5.1. Transfer domains to us
3.5.1.1. Transfer of international and thematic domains .COM, .NET, .ORG, .BIZ, .INFO, .XYZ, .CLUB, .LIFE, .AUDIO, and others.
3.5.1.2. Transfer of .UA, .COM.UA, .ORG.UA, IN.UA domains and some 2nd level regional domains
3.5.1.3. Transfer of .NET.UA domains and a number of regional domains of the 2nd level
3.5.1.4 Transfer of .DP.UA domains
3.5.1.5 Transfer of .UKR domains
3.5.1.6 Duration of transfer
3.5.1.7. Common questions about transfers and transfer codes (Auth-Code/AuthInfo)
3.5.2. Domain transfer from us
3.5.2.1. Domain transfer to another registrar
3.5.2.2. Get transfer code (AuthInfo/Auth-Code)
3.5.2.3. Setting a transfer lock
3.5.2.4. Transfer of .RU and .SU domains to direct service in REG.RU
3.5.2.5. Is it possible to speed up domain transfer?
3.6. Third-party services
3.6.1. Confirm domain in Google Search Console
3.6.2. Confirm domain in Google Sites
3.6.3. Connect domain to Google Sites
3.6.4. Connect domain to Blogger
3.6.5. Verify domain and activate Gmail in Google Workspace (G Suite)
3.6.6. Confirm domain in Facebook Business
3.6.7. Setting up a domain for Zoho Mail
3.6.8. Configure domain for eSputnik
3.6.9. Setting up a domain for SendPulse
3.6.10. Connect domain to Shopify
3.6.11. Connecting a Domain to Wix
3.6.12. Confirm domain in Azure Active Directory
3.6.13. Confirm domain in Bing Webmaster
3.6.14. Connect domain to Cloudflare
3.7. Issues with domain operation
3.7.1. Error "NXDOMAIN"
3.7.2. Error "ERR_NAME_NOT_RESOLVED"
3.8. Getting started
3.9. Domain lifecycle
3.10. redemptionPeriod and domain deletion periods
3.11. Domain is paid, but not working
3.12. DNS error
3.13. Flush DNS cache
3.14. Set up public DNS Cloudflare/Google/Quad9
3.15. Domain certificate
3.16. Contact domain owner
3.17. Copyright infringement
3.18. WHOIS
3.19. Domain tracking
3.20. Domain sales
3.21. Released domains

4. Mail

4.1. Mail domains
4.1.1. General information about mail domains
4.1.2. Order and create mail domain
4.1.3. Payment for corporate mail
4.1.4. Corporate mail lifecycle
4.1.5. Change corporate mail plans
4.1.6. Delegate access to corporate mail
4.1.7. Ownership transfer for corporate mail
4.1.8. Bind and separate mail domain from hosting account
4.1.9. Delete mail domain
4.1.10. Mail server status
4.2. Mailboxes
4.2.1. Create mailbox
4.2.2. Credentials for connect to mailbox
4.2.3. Mailbox settings
4.2.4. Change mailbox password
4.2.5. Configure antispam
4.2.6. Configure redirect
4.2.7. Configure autoresponder
4.2.8. Mailbox aliases
4.2.9. Configure incoming mail processing for non-existent addresses
4.2.10. Send messages with other users specified
4.2.11. Clean mailbox
4.2.12. Restore messages in mailbox
4.2.13. Delete mailbox
4.3. Mail clients
4.3.1. WebMail.Online
4.3.1.1. WebMail.Online contacts
4.3.1.1.1. Contacts and address books in WebMail.Online
4.3.1.1.2. Access to WebMail.Online contacts via CardDAV
4.3.1.1.3. Import and export contacts in WebMail.Online
4.3.1.2. WebMail.Online calendar
4.3.1.2.1. Events, calendars and tasks in WebMail.Online
4.3.1.2.2. Public access to WebMail.Online calendar
4.3.1.2.3. Access to WebMail.Online calendar via CalDAV
4.3.1.2.4. Import and export calendar events in WebMail.Online
4.3.1.2.5. Online booking to WebMail.Online calendar
4.3.1.3. WebMail.Online filters
4.3.1.3.1. Set up filters in WebMail.Online
4.3.1.3.2. Examples of filters in WebMail.Online
4.3.1.3.3. Conditions and actions in WebMail.Online filters
4.3.1.4. General information about WebMail.Online
4.3.1.5. Create new folder in mailbox in WebMail.Online
4.3.1.6. Configure signature in WebMail.Online
4.3.1.7. Labels in WebMail.Online
4.3.1.8. WebMail.Online design
4.3.2. WebMail classic
4.3.2.1 WebMail classic filters
4.3.2.1.1 Configuring filters in WebMail classic
4.3.2.1.2 Moving e-mails to a specific folder
4.3.2.1.3 File Filtering
4.3.2.1.4. "Disconnection" mailbox
4.3.2.1.5 Description of WebMail classic filters
4.3.2.2 General information about WebMail classic
4.3.2.3. Log in to WebMail classic
4.3.2.4 Search for emails in WebMail classic
4.3.2.5 View email headers in WebMail classic
4.3.2.6 Changing the encoding of e-mail display in WebMail classic
4.3.2.7 Creating a new folder in the mailbox
4.3.2.8 Creating HTML emails in WebMail classic
4.3.2.9 Customizing signature in WebMail classic
4.3.2.10. Deleting e-mails in WebMail classic
4.3.2.11. Contact groups in WebMail classic
4.3.2.12. Import/export contacts to WebMail classic
4.3.2.13. WebMail classic design
4.3.2.14. Configuring CalDAV calendar synchronization in WebMail classic
4.3.2.15. Encrypting emails in WebMail classic
4.3.2.16. Failed login attempt to WebMail classic
4.3.3. Thunderbird
4.3.3.1. General information about Thunderbird
4.3.3.2 Configuring the Thunderbird e-mail client
4.3.3.3. Set up automatic configuration for Thunderbird
4.3.3.4 Changing a saved mailbox password in Thunderbird
4.3.3.5. View email headers in Thunderbird
4.3.3.7 Deleting old emails with Thunderbird
4.3.4. Outlook
4.3.4.1 General information about Outlook
4.3.4.2. Set up Outlook 2013-2024 mail client (Windows)
4.3.4.3. Set up Outlook mail client (macOS)
4.3.4.4 Configuring Outlook email client (Android)
4.3.4.6 Viewing email headers in Outlook 2019
4.3.5. The Bat!
4.3.5.1 General information about The Bat!
4.3.5.2 Configuring the mail client The Bat!
4.3.5.3 View email headers in The Bat!
4.3.5.4 Error "Unknown CA certificate" in The Bat!
4.3.6. Spark
4.3.6.1 General information about Spark
4.3.6.2 Configuring the Spark mail client (Windows)
4.3.6.3 Configuring the Spark email client (Android/iOS)
4.3.7. Gmail
4.3.7.1 General information about Gmail
4.3.7.2 Setting up the Gmail email client (Android/iOS)
4.3.7.3. Set up Gmail mail collector
4.3.7.4 View email headers in Gmail
4.3.8. Mail (macOS, iOS)
4.3.8.1 General information about the Mail app (macOS, iOS)
4.3.8.2. Set up Mail client (macOS)
4.3.8.3 Configuring the Mail client (iOS)
4.3.8.4. Error "The recipient was rejected by the server because it does not allow relaying"
4.3.8.5. Error "SMTP server not responding"
4.3.9. Other mail clients
4.3.9.1. Set up Mailspring mail client
4.3.9.2. Set up Mailbird mail client
4.3.9.3. Set up Claws Mail mail client
4.3.9.4. Set up Evolution mail client (Linux)
4.3.9.5. Set up Vivaldi Mail client
4.3.9.6. Set up Mail client (Windows)
4.3.9.7. Set up Betterbird mail client
4.3.9.8. Set up BlueMail mail client
4.3.9.9. Set up calendar synchronization in eM Client (CalDAV)
4.3.10. Mail clients by platform
4.4. Mail security
4.4.1. Mailbox password
4.4.2. Two-step authentication for mail
4.4.3. App passwords for mail
4.4.4. Configure SPF
4.4.5. Configure DKIM
4.4.6. Configure DMARC
4.4.7. Analyze DMARC reports
4.4.8. Mail whitelists and blacklists
4.4.9. Dedicated IP for mail
4.4.10. Emails from myself
4.4.11. Phishing messages
4.5. Mail limits
4.5.1. Space for mail
4.5.2. Email sending limits per day
4.5.3. Maximum size of message
4.5.4. Mail server limits
4.6. Mail logs
4.6.1. Mail from site
4.6.2. PHP mail log
4.6.3. Mailbox connection log
4.6.4. Rejected emails log
4.6.5. Unsent emails log
4.7. Mail transfer
4.7.1 Transfer of mailboxes
4.7.2. Mail import
4.7.3. Mail export
4.8. Issues when working with mail
4.8.1. Unable to connect to mail.adm.tools
4.8.2. ISP is blocking port 25
4.8.3. Error "450 4.7.1 Error: too many recipients from IP"
4.8.4. Error "550 5.7.1 This message was blocked because its content presents a potential security issue"
4.8.5. Emails disappear from mailbox
4.8.6. Error calling PHP mail function
4.8.7. Error "553 5.7.1 Sender address rejected: not owned by user"
4.8.8. Error "Maximum number of connections from user+IP exceeded"
4.8.9. Invalid senders
4.9. Other
4.9.1. Proper sending mail from site
4.9.2. Check outgoing mail via PHP mail
4.9.3. Check outgoing mail via SMTP
4.9.4. How to prevent messages going to spam
4.9.5. Sending spam
4.9.6. The dead.letter file
4.9.7. Set avatar in mail services
4.9.8. Mail statistics
4.9.9. WebMail design
4.9.10. Webhooks for mail

5. VPS

5.1. Access to VPS
5.1.1. Access to VPS via SSH
5.1.2. Access to VPS via VNC
5.1.3 Connecting to VPS via SFTP using FileZilla
5.2. Control panels
5.2.1. Hestia
5.2.2. aaPanel
5.2.3. CyberPanel
5.2.4. myVesta
5.2.5. ISPConfig
5.2.6. Plesk
5.2.7. Vesta
5.3. Administration
5.3.1 Transferring the site to VPS with Vesta control panel
5.3.2 Checking disk space
5.3.3 Activating an additional IP address
5.3.4 VPS acceleration and optimization (general recommendations)
5.3.5 Simple protection against bots (admin panel bruteforce) with nginx
5.3.6. VPS does not boot after rebooting
5.3.7 Removing old kernels in CentOS and Fedora (freeing up space in /boot)
5.3.8. Install and configure ProFTPd
5.3.9 Enabling the PHP handler for the web server
5.3.10. Disabling IPv6 on VPS
5.3.11. Increase partition sizes on VPS
5.3.12. Install SSL certificate from Let's Encrypt using Certbot
5.3.13. Mounting storage to VPS using CurlFtpFS
5.3.14. Installing Windows on VPS
5.3.15. Change root password on VPS
5.3.16. Install Mikrotik RouterOS on VPS
5.4 General information about VPS
5.5. Order VPS
5.6. VPS test period
5.7. VPS lifecycle
5.8. VPS plan change
5.9 Delegation of access to VPS
5.10. Transfer of rights to VPS
5.11. Install OS and software on VPS
5.12. Upload and mount images to VPS
5.13. VPS reboot
5.14. VPS backups
5.15. VPS IP addresses
5.16. Dedicated IP for VPS
5.17. Change PTR record
5.18. Monitoring
5.19. VPS usage statistics
5.20. Extra traffic for VPS
5.21. Firewall for incoming traffic on VPS
5.22. SSL on VPS
5.23. Downloading the site from VPS
5.24. Delete VPS
5.25. Paid administration of VPS and Dedicated
5.26. Turning off VPS at a certain time
5.27. Deleted VPS

8. Cloud services

8.1. General information
8.1.1. What are cloud services
8.1.2. Payment for cloud services
8.1.3. Cloud services lifecycle
8.2. MySQL
8.2.1. General information about MySQL
8.2.2. Order MySQL
8.2.3. Payment for MySQL
8.2.4. MySQL lifecycle
8.2.5. MySQL plan change
8.2.6. Delegating access to MySQL
8.2.7. Ownership transfer for MySQL
8.2.8. MySQL databases
8.2.9. MySQL users
8.2.10. Data for connection to MySQL database
8.2.11. MySQL security
8.2.12. MySQL resource usage
8.2.13. MySQL backups
8.2.14. MySQL cloning
8.2.15. MySQL replication
8.2.16. MySQL settings
8.2.17. MySQL error log
8.2.18. Import database to MySQL instance
8.3. PostgreSQL
8.3.1. General information about PostgreSQL
8.3.2. Order PostgreSQL
8.3.3. Payment for PostgreSQL
8.3.4. PostgreSQL lifecycle
8.3.5. PostgreSQL plan change
8.3.6. Delegating access to PostgreSQL
8.3.7. Ownership transfer for PostgreSQL
8.3.8. PostgreSQL databases
8.3.9. PostgreSQL users
8.3.10. Data for connection to PostgreSQL database
8.3.11. PostgreSQL security
8.3.12. PostgreSQL usage statistics
8.3.13. PostgreSQL backups
8.3.14. PostgreSQL extensions
8.3.15. PostgreSQL settings
8.4. ClickHouse
8.4.1. General information about ClickHouse
8.4.2. Order ClickHouse
8.4.3. Payment for ClickHouse
8.4.4. ClickHouse lifecycle
8.4.5. ClickHouse plan change
8.4.6. Delegate access to ClickHouse
8.4.7. Ownership transfer for ClickHouse
8.4.8. ClickHouse databases
8.4.9. ClickHouse users
8.4.10. ClickHouse security
8.4.11. ClickHouse usage statistics
8.4.12. ClickHouse backups
8.4.13. ClickHouse settings
8.4.14. ClickHouse ports
8.4.15. ClickHouse UI
8.5. Redis
8.5.1. General information about Redis
8.5.2. Order Redis
8.5.3. Payment for Redis
8.5.4. Redis lifecycle
8.5.5. Redis plan change
8.5.6. Delegating access to Redis
8.5.7. Ownership transfer for Redis
8.5.8. Redis statistics
8.5.9. Redis users
8.5.10. Redis security
8.5.11. Redis logs
8.5.12. Redis memory usage
8.5.13. Redis backups
8.5.14. Redis CLI
8.5.15. RedisInsight
8.6. RabbitMQ
8.6.1. General information about RabbitMQ
8.6.2. Order RabbitMQ
8.6.3. Payment for RabbitMQ
8.6.4. RabbitMQ lifecycle
8.6.5. RabbitMQ plan change
8.6.6. Delegate access to RabbitMQ
8.6.7. Ownership transfer for RabbitMQ
8.6.8. RabbitMQ users
8.6.9. RabbitMQ plugins
8.6.10. RabbitMQ security
8.6.11. RabbitMQ usage statistics
8.6.12. RabbitMQ backups
8.6.13. RabbitMQ Management UI
8.7. Manticore Search
8.7.1. General information about Manticore Search
8.7.2. Order Manticore Search
8.7.3. Payment for Manticore Search
8.7.4. Manticore Search lifecycle
8.7.5. Manticore Search plan change
8.7.6. Delegate access to Manticore Search
8.7.7. Ownership transfer for Manticore Search
8.7.8. Manticore Search tables
8.7.9. Manticore Search distributed indexes
8.7.10. Manticore Search data sources
8.7.11. Manticore Search security
8.7.12. Manticore Search query log
8.7.13. Manticore Search usage statistics
8.7.14. Manticore Search backups
8.7.15. Configure Ukrainian morphology in Manticore Search
8.7.16. Dictionaries in Manticore Search
8.8. OpenSearch
8.8.1. General information about OpenSearch
8.8.2. Order OpenSearch
8.8.3. Payment for OpenSearch
8.8.4. OpenSearch lifecycle
8.8.5. OpenSearch plan change
8.8.6. Delegate access to OpenSearch
8.8.7. Ownership transfer for OpenSearch
8.8.8. OpenSearch users
8.8.9. OpenSearch security
8.8.10. OpenSearch usage statistics
8.8.11. OpenSearch backups
8.8.12. OpenSearch Dashboards

10. Payment

10.1. Invoices
10.1.1. Create invoice
10.1.2. Invoice list
10.1.3. Get invoice in PDF format
10.1.4. Pay invoice by bank card
10.1.5. IBAN
10.2. Balance
10.2.1. General information about balance
10.2.2. Current balance status
10.2.3. Balance recharge
10.2.4. Payment of services from balance
10.2.5. Transfer of balance between accounts
10.3. Referral program
10.3.1. General information about referral program
10.3.2. Withdrawal from referral balance
10.4. Electronic document management
10.4.1. Vchasno
10.4.1.1. General information about Vchasno
10.4.1.2. Register in Vchasno
10.4.1.3. Receive documents via Vchasno
10.4.1.4. Sign and send document via Vchasno
10.4.1.5. Form and upload applications to Vchasno
10.4.1.6. Sign received document in Vchasno
10.4.1.7. Download/print document from Vchasno
10.4.2. Paperless
10.4.2.1. General information about Paperless
10.4.2.2. Register in Paperless
10.4.2.3. Sign and send document via Paperless
10.4.2.4. Form and upload applications to Paperless
10.4.2.5. Sign received document in Paperless
10.4.2.6. Download/print document from Paperless
10.4.3. M.E.Doc
10.4.4. General information about electronic document management
10.4.5. Send documents with EDS to email
10.5. Renew on credit
10.5.1. Renew hosting on credit
10.5.2. Temporarily enable domain
10.5.3. Renew VPS on credit
10.5.4. Renew dedicated server on credit
10.5.5. Balance on credit (for legal entities)
10.6. Loyalty program
10.6.1. General information about loyalty program
10.6.2. Transfer turnover to another account
10.7. Possible problems
10.7.1. Error "Limit exceeded"
10.7.2. Error in payment purpose
10.8. Payment methods
10.9. Timing of payment receipt
10.10. Renew services
10.11. Receipts
10.12. Get contract
10.13. Service auto-renewal
10.14. Pay via EasyPay terminals
10.15. Pay for services in cash or by card of individual (for FOP and legal entities)
10.16. Payment for services from third party
10.17. Payment from companies that are closing down
10.18. Refund request letter (for FOP and legal entities)
10.19. Accountant's email (to recieve documents)
10.20. Get accounting documents (for FOP and legal entities)
10.21. Discounts
10.22. Pay for invoice via Privat24 app
10.23. Anonymous payment
10.24. Bank cards
10.25. Company name change (for legal entities)