11.2. Online chat

1. Click 💬 in the lower right corner on any page of our site hosting.xyz:
2. Log in or enter your details (if you are already logged in, this step will be skipped):

   • Authorization
   • Without authorization

   Click "Log in" and log in to your account:

   Attention!

   Only general information can be provided to unauthorized users. We recommend that you always contact the chat with authorization in your account. The exception is questions about authorization issues or questions not related to specific services. In an open chat without authorization, you can authorize yourself during the dialogue.

   1. Click "Continue":
   2. Enter your name and email address, then click "Start chat":
3. Select the type of request, service, send your message, and wait for a response:

To quickly create and send screenshots, use the button in the chat window:

After clicking, a selection window appears:

• Chromium browsers
• Firefox

Chromium browsers include Chrome, Edge, Opera, Brave, Vivaldi, and others.

Select what you want to send (a screenshot of the entire screen, a separate window, or a browser tab), click "Share", and wait a few seconds (the screenshot is taken with a slight delay):

Select what you want to send (a screenshot of the entire screen or a separate window) and click "Allow":

You can send any image as a regular file using the paperclip button at the bottom of the chat window. You can take a screenshot and save it as a file using any of the methods described here.

To paste images from the clipboard, use the Ctrl+V shortcut. You can copy the screen image to the clipboard using the Print Screen key (PrtScr, PrtSc, or Print Scrn).

If you have a linked Telegram account, the "Continue in Telegram" button will be available. You can use it to continue the chat you started on the site in the Telegram messenger.

After completing the conversation and rating the request, the text of the conversation can be sent to email:

Conversation is sent:

• If you logged in as an authorized user — to the account email used for authorization.
• If you contacted us without authorization — to the email address that was specified when opening the chat.