8.4. Contacting support via Telegram

Warning!

Telegram support is only available for accounts with tied Telegramaccounts.
  1. Select an account: If your Telegram account tied to several accounts at once, select the one with which your question is associated:
    1. Pleaseselect "Settings → Switching between accounts" in the main menu of the bot or send a message with the text /account.
    2. Click on the mail of the account you need.
  2. Start chat:
    1. Pleaseselect "Online chat" in the main menu of the bot or send a message with the text /chat.
    2. Select the topic of your request and the service on which you want to get advice.
    3. Send your message and wait for the operator's response.
  3. End the chat: After obtaining the required information, press the button. "Close chat" or send a message with the text /close.
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