11.23. Receipt of accounting documents (for FLPs and legal entities)
General information
Important points:
- Accounting documents are provided only in electronic form.
- Acts are issued for the entire amount of payment.
- The date of the act coincides with the date of receipt of payment to us.
- For FOP payment documents not from a checking account provided only on request.
- Ukrainian legal entities acts on personal balance are not provided immediately after replenishment, but at the end of each month for the amount that was used during the month.
- Acts are not provided foreign legal entities. SWIFT payments are made according to an invoice (account). Invoices are provided without printing.
For payments that were made from the current account FOP or legal entity, we provide invoices and certificates of completion. Documents are generated within 6-10 days from the date of receipt of payment.
After formation:
- Documents can be downloaded in the section "Invoices".
- Sent in one letter by e-mail:
- If accountant’s email not specified — sent to account mail.
- If the accountant’s mail is indicated, then to her. In this case, documents are not sent to the account’s mail.
Choosing a document management system
You can select the required document management system in the section "Personal data" in the tab "Personal information" in field "Document management system":
Page with acts
For Ukrainian legal entities separate page available "Acts":
On the page you can view a list of all acts, download them and read the transcript.
If you have not received accounting documents
If within 14 days you did not receive accounting documents and no download links appeared in the list of accounts, this may mean that you paid for the service not from your current account, but how individual... In this case, you will not be able to receive the invoice and deed. If the payment was made from a legal entity, you need to write return letter.