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10.16. Payment for services from third party
In each of our invoices, we specify that only the person listed in the "Recipient" field on the invoice may pay it. Unfortunately, many customers ignore this and make payments in whatever way is convenient for them. However, accounting and law do not allow such independent action — for each payment made by a legal entity, we must issue accounting documents specifying the list of services paid for by the legal entity. However, we cannot issue such documents because they would confirm the new owner of the paid services (hosting, domain name, etc.).
Available payment options
| Account type | Payment | ||||
|---|---|---|---|---|---|
| On behalf of an individual | From FOP's settlement account | From legal entity's settlement invoice | |||
| Full name as in account | Full names do not match | EDRPOU as in account | EDRPOU does not match | ||
| Individual | ✅ (when paying by requisites on behalf of an individual with a different full name, please note that banks may not accept such payments) | ❌ | ❌ | ❌ | ❌ |
| FOP | ✅ (with this payment method, accounting documents will not be issued automatically) | ✅ | ❌ | ❌ | ❌ |
| Legal entity | ✅ (payment must be made on behalf of the legal entity, specifying its EDRPOU) | ❌ | ❌ | ✅ | ❌ |
Which payments will not be credited
The following payments will not be processed and services will not be considered paid for if:
- For a customer with an individual account type, the payment is made by FOP or legal entity.
- For a customer with an FOP account type, payment is made by an FOP with a different full name or a legal entity.
- For a customer with an legal entity account type, the payment is made by FOP or another legal entity.
If a legal entity pays for an individual, the payment will not be processed and the funds will automatically be returned to the company's settlement account. To pay for services as a legal entity, you must register a new account for the legal entity and transfer ownership rights for the services to it.
If an individual pays on behalf of a legal entity, the payment details must include the name of the company for which they are paying. If this is not done, the payment will not be processed and the individual will have to write a request to change the payment details. This restriction is due to the fact that we have to issue tax invoices to the company for which the individual has paid.
If another legal entity or FOP pays for a legal entity or FOP, the payment will be automatically refunded. To pay for services by another legal entity, you must register a new account for the legal entity or FOP and transfer ownership rights for the services to it.
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