10.13. Service auto-renewal

Notes:

Auto-renewal allows you to renew services from your balance or bank card automatically. The funds required to renew services for a specified period will be automatically debited using the selected method 10 days before the expiration date of these services.

When using auto-renewal, there is no need to renew each service manually; you only need to recharge your balance or linked bank card in a timely manner. This reduces the risk of service interruptions due to late payments for any reason.

The available auto-renewal methods depend on your account type.

Balance Bank card
Individuals (Ukrainian and foreign)
FOP
Ukrainian legal entities
Foreign legal entities
  1. Open the "Service auto-renewal" section.
  2. Click on the switch in the row with the desired service:
  3. Select the payment source, auto-renewal period, and click "Enable":
    For the "Bank card" source, additionally select the linked bank card:
  4. In the table with services, the switch will turn green and information about the method of debiting funds will appear.
  5. Make sure that the selected payment source has sufficient funds. If necessary, recharge your balance or bank card (depending on the selected source).

After enabling auto-renewal 10 days before the service expires, the system will attempt to automatically renew it. If the money cannot be debited from the selected source, auto-renewal will be blocked.

To resume auto-renewal, open the "Service auto-renewal" section and in the blocking notification, click "Unblock service auto-renewal". The next payment attempt will be made tonight (if you don't want to wait, simply pay for the service manually).

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