3.2.10. Domain pre-order

For the duration of the war:

  • Domain pre-order is not available due to limitations in the operation of registries.

Domain pre-order is a service that allows you to automatically register a specific domain after its release. At the moment it works in test mode and is not available for all domain zones.

Important points:

  • Pre-order available only for Ukrainian domain zones, except for .UA, .UKR, .LVIV.UA.
  • Service does not guaranteethat you will be the owner of the domain. When a domain is free, anyone in any company can buy it. We are not responsible for the fact that the domain can be redeemed by other users or companies.
  • The service will not transfer the domain from the current owner to you. It is intended only for the redemption of the domain, if it is not renewed by the current owner. Renewal priority is always with the current domain owner.
  • The service is available only individuals or FOP. Legal entities cannot use it.
  • The user who is the first made a pre-order, will receive a domain if there are sufficient funds for selected source when attempting to register a domain. If this user does not have enough funds, we will try to register the domain for the one who is next in line and who has enough funds.
  • We do not charge any additional commissions for pre-orders. The account will be charged an amount equal to the standard cost of domain registration in the selected zone, taking into account the current status of loyalty program.

Pre-ordering

On the main site

  1. Signin to your account. Note The service is available only to registered users. If you do not have an account on our website yet, signup.
  2. Bind to your account with your bank card, with which you plan to pay for the domain order.
  3. Open the section "Domain registration".
  4. Enter the name of the desired domain in the search field, click "Search" and press "Booknow" in the found domain menu:
  5. Review the terms, make sure the domain you want is checked, and click "Pre-order":
  6. Pleaseselect the desired payment algorithm.

When the pre-ordered domain becomes available, the system will try to write off the required amount and automatically register the domain. If the registration fails for any reason, the funds will be returned.

In the control panel

  1. Signin to your account.
  2. Bind to your account with your bank card, with which you plan to pay for the domain order.
  3. Open the section "Domains ".
  4. Go to the page "Domain pre-orders" in the sidebar:
  5. Click "Pre-order domain":
  6. Specify the name of one or more desired domains and click "Pre-order":
  7. Review the terms and conditions, make sure all required domains are checked, and click "Pre-order":
  8. Pleaseselect the desired payment algorithm.

When the pre-ordered domain becomes available, the system will try to write off the required amount and automatically register the domain. If the registration fails for any reason, the funds will be returned.

Choosing a payment algorithm

  1. Open the section "Domain pre-orders".
  2. Click "Payment Algorithm" and choose the way you want:
    • "From balance or card" — the payment will be debited from the personal balance, and in the absence of the required amount on the balance — from the linked bank cards
    • "Only from the card" — payment will be debited only from linked bank cards.
  3. Make sure that the selected payment source has sufficient funds required to register domains.

List of pre-orders

Logs pre-orders located in the control panel under "Domains → Domain pre-orders":

  • "domain " — domain name.
  • "Ends" — domain expiration date.
  • "Application submitted" — date pre-order.
  • "Condition" — application status:
    • "Queue" - the application is in the queue.
    • "Error before registration" — the error occurs if there were not enough funds on the card or the client was not the first in the queue.
    • "We are trying to register" — the current application was the first in the queue, the money was successfully frozen. When releasing a domain, we will try to register it.
    • "The domain is registered by us, in the near future we will transfer it to the client" — the domain has been registered at the request and will be transferred to your account in the near future.
    • "Domain registered and transferred to the client" - the domain has been successfully registered and transferred to your account.
    • "Registration error" — the domain was renewed by the current owner or someone registered it before us.
    • "Registration error, refund" — the domain was renewed by the current owner or someone registered it before us, the funds are in the process of returning.
    • "Return made" - the domain was not registered and the funds for its registration were returned.

Using the red button, you can remove a domain from the list and thereby cancel a pre-order for it.

Attention!

You can only delete applications that have not yet been processed and for which funds have not been debited.
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