2.4.3.12. A white page is displayed instead of the site

Attention!

This article lists the common causes of a white page, in fact, there can be many more reasons; to diagnose them, you should contact specialists from the field of website development.

The white page on the site is displayed due to an internal error on the site, which can be triggered by one of the three cases described below.

Error in PHP code

Try to enable outputting or logging PHP errors... Often after that, you can see the text of the error, which can be in determining the reason for the inoperability of the site.

Insufficient disk space

Check information about disk space.

When you open a site, there is a call to certain site scripts. After the call, they can be physically overwritten on the server, but due to lack of disk space, they are simply reset to zero. In this situation, only increase disk space or deleting unnecessary files (cleaning directories with temporary files, cache, etc.). After that, you will need to reload the nullified scripts. restore site from a backup copy for the date when no problems were observed in its operation.

Incorrect database connection settings

There are also situations when a white page is displayed after the user incorrectly specified the database connection settings in the site's configuration file. The indicated data to connect to the database (instructions for various CMS can be found here). Sometimes the reason is an incorrect database prefix (tables with one prefix in the database, and another is specified in the configuration file — there should be no differences).

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