1.6. Access delegation

Delegation is the provision of temporary access to a service. After the service is delegated to another hosting user, it is simultaneously displayed in several control panels — in the owner's panel and in the panel of users with delegated access.

flowchart LR subgraph owner [Current owner] service1["Hosting, Domain, VPS, Dedicated,
storage, MongoDB or Redis"] end subgraph other [Another user] service2["Hosting, Domain, VPS, Dedicated,
storage, MongoDB or Redis"] style service2 stroke-dasharray: 5 5 end service1 -.->|Temporary access| service2

Important points:

  • Can delegate access service owner only.
  • Operations that available only to the owner of the service and are not available when delegated:
    • Everything that affects the cost of services:
      • Tariff change, configuration change, volume change.
      • Ordering, changing and refusing additional services that paid separately. A user with delegated access can only manage supplementary services that included in the fare (cm. businesshosting).
    • Everything related to service ownership: domain transfer, transfer of rights, refusal of service.
  • Delegation automatically turns off at transfer of rights for a service.
  • Delegation notavailablewhen a procedure is initiated but not completed in the service owner's account verification.
  • Hosting-accounts When delegating, access is provided to the entire content of the hosting account; you cannot delegate access to a specific site. To provide access to the directory of a specific site and its database, use the instructions:

Opening access

Attention!

You are solely responsible for all actions that may be performed by a third party with the service to which you provide access.
When granting access to an unregistered user with us:
  • An account will be automatically created for him.
  • An email will be sent to him with a password valid for 24 hours.
  1. Open the user menu and press «Access delegation »:
  2. Select the type of service and its name, specify the email of the user you want to grant access to, and click «Grant access»:
  1. Open the section «Hosting».
  2. Click «Access delegation » in the block «Hosting account»:
  3. Enter the email address of the user you want to grant access to and click «Grant access»:
  1. Open the section «Domains ».
  2. In the domain menu, click «Delegate access»:
  3. Enter the email address of the user you want to grant access to and click «Grant access»:
  1. Open the section «VPS».
  2. In the tab «Access delegation » click «Grant access»:
  3. Enter the email address of the user you want to grant access to and click «Grant access»:
  1. Open the section «Dedicated».
  2. In the tab «Access delegation » click «Grant access»:
  3. Enter the email address of the user you want to grant access to and click «Grant access»:

Setting up access to mail (only for hosting accounts)

  1. Open the section «Access delegation ».
  2. In the block «You have granted access» enable or disable the option «Access to mailboxes»:

Closing access

From the service owner's account

  1. Open the section «Access delegation »:
  2. Click ❌ in a collumn «Revoke access» in the block «You have granted access»:
  1. Open the section «VPS» and select the desired server.
  2. In the tab «Access delegation » click ❌ in a collumn «Revoke access»:
  1. Open the section «Dedicated» and select the desired server.
  2. In the tab «Access delegation » click ❌ in a collumn «Revoke access»:

From a user account with temporary access

  1. Open the section «Access delegation »:
  2. Click ❌ in a collumn «Cancel granted access» in the block «You have been granted access»:
  1. Open the section «Hosting» and choose desired hosting account.
  2. Click ❌ in the upper right corner of the block «Hosting account»:
  1. Open the section «VPS» and select the desired server.
  2. Click ❌ in the upper right corner of the block with the server description:
  1. Open the section «Dedicated» and select the desired server.
  2. Click ❌ in the upper right corner of the block with the server description:
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