1.9. Getting access to hosting registered to site developer

Attention!

Without access to the service owner's account, only anonymous payment of that service can be made.

For .UA domain owners

If you are the owner of a .UA domain and the domain is in another user's account, in this case you should register on our site and write an application with a request to transfer the domain to you. A notarized copy of the trademark registration certificate should be attached to the application.

Documents should be sent either by mail to our mailing address or electronically with an EDS via Vchasno or Paperless (it is recommended to send them electronically, as it is much faster).

We will contact the existing domain owner and if he/she does not provide strong arguments against this operation, we will transfer the domain to your account. Hosting will not be transferred in this case.

Only the owner of these services (the person in whose name the account hosting these services is registered) can access the hosting or domain. Any other person cannot gain access, including download backup of the site or timely renew hosting. This also applies to situations when the developer is "missing", "doesn't want to give access to hosting or domain" and other similar cases.

In such situations, you should independently seek ways to contact the service owner and make arrangements with them to transfer or obtain the necessary data.

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