3.7.1. Error "NXDOMAIN"

The error "NXDOMAIN" (Name error, DNS_PROBE_FINISHED_NXDOMAIN, RFC 2308) indicates that there is no domain data in the DNS system.

Common causes:

  • Little time has passed since the domain registration or the addition of address records, and the information has not yet been updated in the DNS system.
  • The domain is in the clientHold period (Hold), redemptionPeriod, serverHold, or others, during which it is not operational.
  • Domain settings records have been deleted.
  • The domain is not registered or has been removed from the registry.

This error may indicate that the domain itself does not exist or the domain to which the CNAME is directed does not exist. For example, if the registered domain domain.com has a CNAME record directed to the unregistered domain.shop, this error will be displayed when accessing domain.com.

It is important to consider that such an error may occur for some time for a newly registered or renewed domain, while the information about it has not yet been updated in the DNS system.

If the domain is registered and functioning correctly, you can try to resolve this error using the methods described here.

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