8.7.4. Error in the purpose of payment

Sometimes we receive payments with the wrong purpose, which we cannot automatically credit.

Payment from current account

No account number, service name

When the number of the payable is not indicated in the purpose of the payment accounts in our system, but the name of the service is indicated correctly and without errors, the payment is credited.

No account number or service name

When the purpose of the payment does not indicate the number of the paid accounts in our system, neither the name of the service, or they are indicated incorrectly, you must submit an application to change the purpose of payment.

  1. Download application for change of purpose of payment, print it out and fill it out.
  2. Put the signature of the head or chief accountant and seal on the application.
  3. Email a scanned copy of the application docs@ukraine.com.ua or submit to online chat.
  4. Send the original application to:
    • Or in electronic form with EDS through the service: M.E.Doc, Vchasno (EDRPOU counterparty 37593550) or Paperless (recipient application@ukraine.com.ua).
    • Or in paper form at: "Ltd "Hosting.XYZ LTD", P.O. Box 65, Kiev, 04112".

Payment through the cash desk of the bank or from a bank card

The name of the company is not specified

When the name of the enterprise for which payment is made is not indicated in the assignment, then in order to credit such payment, it is necessary during two days from the date of its receipt by us, issue an application for changing the purpose of payment.

  1. Download application for change of purpose of payment, print it out and fill it out.
  2. Put the signature of the head or chief accountant and seal on the application.
  3. Email a scanned copy of the application docs@ukraine.com.ua or submit to online chat.
  4. Send the original application to:
    • Or in electronic form with EDS through the service: M.E.Doc, Vchasno (EDRPOU counterparty 37593550) or Paperless (recipient application@ukraine.com.ua).
    • Or in paper form at: "Ltd "Hosting.XYZ LTD", P.O. Box 65, Kiev, 04112".
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