2.5.2.2.1.1.3. "EAI_NONAME" error in FileZilla

Error «EAI_NODATA - No address Associated with nodename» or «EAI_NONAME - Either nodename nor servname provided, or not known» related to the inability to resolve the hostname of the FTP server to its IP address. As a result, the FTP client does not know where to connect, since it is impossible to find the server without knowing its IP address.

Possible reasons

  • Incorrect operation of the DNS server of the Internet provider, from the network of which the connection is being attempted.
  • A recent order for a hosting service, due to which the host name did not have time to update on the side of the DNS servers.
  • There is a typo in the hostname of the FTP server.

Solution option

  1. First of all, make sure that FTP connection data are correct and there are no extra spaces or other extraneous characters in the host address field.
  2. Define direct IP address FTP server. For example, this can be done on our website using the tool «Ping»by specifying the host address of the FTP server in the search field:
  3. Specify the resulting IP address instead of the hostname when setting up an FTP connection:
Alternatively (instead of replacing the hostname with an IP address) might also help setting up public DNS Cloudflare / Google.
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