4.23. Paid administration of VPS and Dedicated

The regulation of paid technical support is presented here.

To all owners of those rented from us VPS and Dedicated paid technical support service is available.

Why you need paid administration

If you want to save time on setting up the server, have encountered a problem that you cannot solve on your own, or just want to use the server without having to delve into the intricacies of Linux systems, you can contact our administrators for help. Installing and configuring a web server and various services, installing a control panel, CMS, SSL certificates, updating the PHP version, installing extensions, transferring data, searching for the reasons for the inoperability of sites and services — all this can be done by our specialists.

How to use the service

  1. Contact in an online chat and describe what needs to be done on the server.
  2. The operator will switch the chat to ticket mode.
  3. The administrator will study your request, roughly estimate the time for completing the task and agree with you on the time of the work.
  4. Upon completion of work will be exhibited check, which will need to be paid by any available way.
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