6.1. General information about dedicated servers
A dedicated server is a type of hosting where the client is provided with a separate physical machine (as opposed to virtual hosting, where one server is shared among multiple clients). It is typically used to run applications that cannot coexist on the same server with other projects or have increased resource requirements.
The client receives full access to the server, which means the password for the root user. This means that the user is responsible for configuring, organizing the operation, and maintaining the software on the server.
After the server is transferred to the client, we do not have access to the server's content and do not store any passwords. In the event that a client contacts technical support, we cannot provide any specific recommendations for resolving issues on the server, as we do not know what software is installed, how it is configured, what changes have been made, etc. Server administration is provided only for a fee and only within the framework of the regulations.