Change mail account


According to clause 1.1 terms of service, for an account, you should use a mailbox in a domain that is not under our service.

Important points:

  • The mail can only be changed by the owner personally from his account and only after confirming the operation in the appropriate way. Technical support staff cannot change mail.
  • If you do not receive a confirmation email, make sure that the email is checked in the old mailbox and not in the new one. The confirmation letter is sent to the old mailbox.
  • A confirmation email sent to an old mailbox cannot be forwarded to another address.
  • If you can't access your old mailbox, use restoration of access.
  • All will be reset active sessionsexcept for the current one.
  1. Open the section "Personal data ".
  2. In the tab "Basic info" against "E-mail" click edit button:
  3. Enter a new email address and click "Forward":
  4. Clickon "Continue".
  5. Confirm first new email address - enter the code from the letter sent to it and click "Confirm".
  6. Then confirm the operation itself:
    • Individuals and sole proprietors — enter the code sent to the current account mail, and press "Confirm".
    • Legalentity — enter your account password and click "Confirm".

After successfully changing mail for login the already new address will be used.